Randolph Dear Randolph
Thank you for contacting ISPA with your complaint. This message serves as confirmation your complaint has been received. The service provider has been notified of your complaint and has 10 (ten) working days to rectify the matter, failing which a complaints panel hearing will be scheduled.
For more information on the complaint process please review the
following URLs:
ISPA Code of Conduct
http://www.ispa.org.za/code/code_of_conduct.shtml
Code of Conduct Complaint Process
http://www.ispa.org.za/code/code_complaint_procedure.shtml
Should you have any queries or additional supporting information please contact the ISPA secretariat for more info:
http://www.ispa.org.za/contact.shtml
regards
ISPA Compliance Office