The real value of 70 percent

I wrote previously about an expensive experience with In-App Purchases (IAP) running rampant, to the tune of almost four hundred dollars. This follow-up contains some good news. As part of the conflict resolution protocol, Apple’s customer service representative, known only as Az, was very quick to offer assistance. My mother-in-law didn’t respond to his originalContinue reading The real value of 70 percent